Shipping Policy

At North Biomedical LLC, we ensure efficient and secure delivery for both domestic and international orders. Below are the details of our shipping policies.
‍
‍Domestic Shipments (United States)
Free Domestic Shipping
We offer free shipping within the U.S.

‍Order Processing and Delivery Times
Orders are processed within 1-2 business days from our U.S. warehouse. Delivery typically takes 2-4 business days. Tracking information will be provided upon dispatch.

‍Delivery Issues and Lost Items
If your order has been in transit for more than 20 days without delivery, it will be considered lost. You may request a replacement through our Support page.

‍Force Majeure Events
We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or government actions. Updates will be provided as necessary.

‍Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, report it immediately through our Request a Return or Refund page or Support page. We will resolve the issue promptly.

‍International Shipments
Shipping Rates and Processing
Shipping rates vary based on destination and order size, displayed at checkout. Orders are processed within 1-2 business days.

‍Estimated Delivery Times
Delivery times vary by location and customs processes:
- North America (excluding the U.S.): 7-14 business days
- Europe: 10-21 business days
- Asia & Oceania: 14-28 business days
- Other Regions: 21-35 business days

Please note these are estimates and delays may occur due to customs or local conditions. 

‍Customs Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees. These are the responsibility of the customer.

‍Lost Shipments
If an order has been in transit for more than 45 days without delivery, it will be considered lost. You may request a replacement through our Support page.

‍Damaged or Incorrect Orders
If you receive a damaged or incorrect order, report it immediately via our Request a Return or Refund page or Support page.

‍Force Majeure Events
Delays caused by natural disasters, political unrest, or other circumstances beyond our control may occur. We will communicate updates as necessary.